Terms and Conditions

By making a reservation hereunder and visiting the property, you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to your family members or yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you or your family may experience or incur in connection with your visit to the property (“Claims”). As a result, you on behalf of yourself and your family, hereby release, covenant not to sue, discharge, and hold harmless Westgate, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. You understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Westgate, its employees, agents, and representatives.

SITE USAGE: By using this Site, you expressly agree to the following terms and conditions: By providing your name, address, telephone, or electronic mail address (collectively my "Contact Information") or otherwise using this Site, you consent to and request for us to contact you to discuss this offer and the services and products we provide. Providing your Contact Information and your use of our Site shall be construed as a business inquiry by you of Central Florida Investments, Inc. and Westgate Resorts, LTD (collectively "Westgate"), even though neither entity may be affiliated with, or responsible for, the content contained on this Site. Westgate is thereby authorized by you to make a return telephone call to you and you agree that Westgate may contact you using an automated telephone dialing system, prerecorded message, or by electronic mail. You agree to hold Central Florida Investments, Inc., Westgate Resorts, LTD, and their related or affiliated companies harmless and hereby release and indemnify their agents and employees from any and all liability that may arise from entering your Contact Information or accessing this Site.

Qualifications for Resort Preview Packages:

The offer is designed for US citizens with a FICO score of 600 and above who are married, engaged, or cohabiting with a verifiable annual household income of $60,000, $75,000 for singles. Income excludes unemployment, overtime, alimony, child support, temporary disability, bonuses, tips, and commission. Social security, permanent disability, or retirement may be excluded depending on the Westgate Resort property. Qualified couples must be between the ages of 28 to 68, and Singles between 30 to 65. In Branson, Gatlinburg, Las Vegas, Myrtle Beach, and Williamsburg, all couples are required to attend together and participate in a two (2) hour discovery tour and sales presentation of Westgate Resorts, ninety (90) minutes after breakfast in Orlando, and provide proof of matching addresses by presenting a valid photo government identification, such as a driver’s license. Participants must have a valid credit card in their name to hold the resort security deposit and taxes upon check-in, no pre-paid or reloadable cards are accepted. Guests traveling to Orlando must speak English or Spanish fluently, all other Westgate resort locations, English fluently. CFI/Westgate Resorts' past or present employees and their immediate families are not eligible for this promotion. Current Westgate owners may qualify for certain promotions if the above criteria have been met and their account is in good standing. Minimum requirement may be higher and other qualifications may vary, based on destination and travel season.

This Offer is not considered free travel. Subject to qualifications, this Offer is available to citizens of the United States and in countries where registered. Travel must be completed within six (6) months from the date of purchase or as otherwise stated in the Offer. Persons who have toured any Westgate Resort location within the last six (6) months, have participated in a Westgate discounted promotional Offer requiring a tour more than twice in a lifetime, are traveling as part of a group (three or more couples or singles traveling together on separate packages) or are attending/participating in a sporting event, convention, or family reunion will result in a surcharge of up to $500.00 or the rental rate, whichever is greater, plus the retail rate of any discount attraction tickets that were included in the vacation package. Failure to qualify and attend the sales presentation will result in a surcharge of up to $500.00 or the rental rate, whichever is greater, plus the retail rate of any discount attraction tickets that were included in the vacation package. Consumption or the influence of alcohol and controlled substances is not permitted during the sales presentation. Guest(s) will be refused to tour without refund and subject to a surcharge of up to $500.00 or the rental rate, whichever is greater, plus the retail rate of any discount attraction tickets that were included in the vacation package. Guest(s) cannot reside within sixty (60) miles of the destination resort. A nightly resort fee plus tax will apply to packages that are determined to be non-qualified at Westgate’s sole and absolute discretion.

Accommodations price shown is good for two (2) adults and up to two (2) children, under the age of eighteen (18), in a studio villa or hotel room during value season, unless otherwise noted. Reservations are first-come, first-served, based upon availability and inventory. Travel during peak season, holidays and special events are subject to a surcharge. Additional nights, larger units and discounted attraction tickets are available. Due to safety and fire code regulations, there is a maximum occupancy limit set for every room at any of our Resort locations. This occupancy number limit is based on state and federal regulations in regards to the size and space of each room. Every person, regardless of age, is considered as one (1) person and is counted towards the maximum occupancy limit of persons for that room and location. Accommodations provided by Central Florida Investments (CFI) and Westgate Resorts, Ltd. Alternate accommodations may be used if Westgate Resorts is not available. This Offer is non-transferable and is not valid in conjunction with any other promotion. Limit one (1) per household. Blackout dates may apply as defined by Westgate Resorts in its sole and absolute discretion. Westgate reserves the right to change the tour date and/or tour time and/or location or to cancel any duplicate and/or conflicting reservation without notice to end user. The tour date and/or tour time cannot be changed by the guest(s) within two (2) weeks of the check-in date. Certain holiday and peak dates require owner sponsorship. Offer not available to persons who are in the process of bankruptcy or parents / children of owners. Travel is not available for singles to an Orlando property during holiday season or for singles from Florida or Georgia to an Orlando property during peak season. Be advised that you may not be eligible for all premiums offered in this promotion.

This offer is void where prohibited by law. All federal, state, and local laws and regulations apply. This offer cannot be exchanged for cash and/or monetary consideration, or used in conjunction with any other offer, promotion, or certificate. By accepting this offer, the end user agrees that Westgate Resorts will not be held liable for any actual or potential losses, including without limitations, compensation or consequential damages arising out of this offer or in connection with or by misrepresentation by a third party. Westgate Resorts is not to be held responsible for any act of God, acts of terrorism, and/or any other circumstances beyond its control. Westgate reserves the right to change these terms and conditions without notice. These terms and conditions are final and cannot be changed or altered by any statement, merchant, or representative of any unauthorized person(s). No other representations, oral or otherwise, are valid in conjunction with this offer. Average retail value for packages shown is between $99 and $1000 per night based on travel season. Offers are not directed to residents in any state and do not constitute an offer in which a registration of the timeshare plan is required but in which registration requirements have not yet been met. This project is registered with the New Jersey Real Estate Commission. Registration does not constitute an endorsement of the merits or value of the project. Obtain and read the Public Offering Statement before signing anything. WGL NJREC: 96/4-821, 98/4-862. Massachusetts Residents: The Westgate Lakes Resort has been registered with the Massachusetts Board of Registration of Real Estate Brokers and Salesmen Registration: F1149-01-01. Indiana Registration: T.S. 99-1008. [DC1] Recovery Fund for Consumers Damaged By Seller of Travel [DC2] CST: 2052822-50. Registration as a Seller of Travel does not constitute approval by the state of California. The complete Offering terms are in an Offering plan available from sponsor. Fla. Seller of Travel Ref. No. ST32029. An offering statement has been filed with the Iowa Real Estate Commission and is available from the developer upon request. Offers expire 12/31/ or as specified in the offer. Offer may not be available to residents in certain states.

Rights Granted by you: By participating in this offer and by attending any event sponsored or hosted by Westgate Marketing, LLC (“Westgate”), you consent to the recording and photography by Westgate, its licensees, successors and assigns, of your photograph, image, voice, actions, likeness, characterization, name, appearance, and performance, as used, edited, altered, fictionalized or modified by Westgate, in its sole discretion, in any and all media now known or hereafter devised, throughout the world, in perpetuity, including, without limitation, in and in connection with Westgate, or related Sites or services, in and in connection with any events, merchandise, services, products, marketing, film productions, art, commercials, and in and in connection with publicity, advertising, and promotion without any additional compensation, permission, approval or notification.

Disputes/Mandatory ARBITRATION: THIS OFFER IS GOVERNED BY THE LAWS OF USA AND FLORIDA, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. Venue for any action arising hereunder shall exclusively lie in Orange County, Florida. In the event of any controversy, claim or dispute between the Entrant and Westgate arising out of or relating to the offer or the breach, termination, enforcement, interpretation, conscionability, or validity thereof, including any determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration. Arbitration proceedings shall be administered by the American Arbitration Association (“AAA”) and may take place via the Internet and/or telephonically in accordance with the rules of the chosen arbitration service provider. The arbitrator shall be neutral and independent and shall comply with the AAA code of ethics. The award rendered by the Arbitrator shall be final, binding on all parties, but subject to review in accordance with applicable statutes, rules and regulations governing arbitration awards. Judgment on the award made by the arbitrator may be entered in any court having jurisdiction over the parties. If either party fails to comply with the arbitrator's award, the injured party may petition the circuit court for enforcement. The parties agree that either party may bring claims against the other only in his/her or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Further, the parties agree that the arbitrator may not consolidate proceedings of more than one person's claims and may not otherwise preside over any form of representative or class proceeding. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator's award, or fails to comply with the arbitrator's award, the other party is entitled to costs of suit, including a reasonable attorney's fee for having to compel arbitration or defend or enforce the award. Binding Arbitration means that both parties give up the right to a trial by a jury. It also means that both parties give up the right to appeal from the arbitrator’s ruling except for a narrow range of issues that can or may be appealed. It also means that discovery may be severely limited by the arbitrator. This section and the arbitration requirement shall survive any termination.

You acknowledge and agree that, in any court case you may file, you WAIVE THE RIGHT TO A TRIAL BY JURY AND THAT YOU CANNOT FILE A CLAIM IN A REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL, OR FILE A CLAIM AS A CLASS, COLLECTIVE OR MASS ACTION OR PARTICIPATE IN A CLASS ACTION.

Rental Reservations:

Prices quoted are starting rates only, per vacation package, in U.S. dollars, and are subject to availability at time of reservation. Prices may change without notice. Certain blackout dates, seasonal upgrade charges; day of arrival and length of stay restrictions may apply, and may vary by arrival date. Rates do not include taxes and gratuities. Offers are not applicable to groups, nor combinable with other special offers or promotions. In the extraordinary event of non-availability, due to overbooking or any other unforeseen circumstance, of a specified hotel, a substitute hotel of the same or higher quality may be used.

Cancellation Policy:

Any travel date cancellation/change within 7 days of arrival will result in a $25 service fee. Any travel date cancellation/changes made within 72 hours of arrival are subject to a $25 service fee plus the first night’s room rate at the standard, non-promotional rate.

Ticket Policy:

The credit card used to purchase your ticket order along with a matching Driver’s License will be required to be presented to redeem your ticket voucher. Except for those tickets purchased through and/or as part of Westgate’s Event Series, any and all tickets are non-refundable once a ticket voucher has been issued for the ticket(s) at the Westgate Welcome Center. Tickets purchased through and/or as part of Westgate’s Premiere Owner Event Series are not refundable after purchase. Westgate reserves the right to substitute lodging and/or gifts and/or tickets and/or vouchers with comparable items of equal or greater value. Ticket prices are subject to change.

Dog Friendly Policy:

Unless otherwise stated, most Westgate Resort locations are dog friendly. Please note that no other animal types are permitted on any Westgate property and is strictly enforced. Resort Management and/or Resort Security will strictly enforce this policy for the safety and enjoyment of all guests.

1. Westgate Resorts will allow up to two (2) dogs per room/suite as “pets”, no other types of animals are permitted on property.

2. A dog must not exceed 60 pounds, or in the case of 2 dogs, they must not exceed 60 pounds combined. Height and length restrictions apply: dogs can be no longer than 36 inches and no taller than 36 inches.

3. A mandatory, non-refundable cleaning fee of $150 will be charged upon check in for dogs reported to Front Desk. An additional $100 penalty will be charged for dogs unreported and found in the room/suite.

4. While the dog is in the room/suite, it is required to be supervised by the guest or crated at all times. At the time when Housekeeping services are provided, housekeeping will not service the room/suite if the dog is left unattended or is not properly crated.

5. When the dog is out of the room/suite and on property, the dog is required to be on a leash and under the control of the handler.

6. In the event the dog damages, soils/stains fabric or carpet beyond normal cleaning, additional charges will be assessed.

7. Dog Relief Areas may be provided for the guest convenience. If not, guests are expected to take their dogs outside of the property’s public areas for any relief. Dogs will not be permitted in any guest public areas for relief.

8. The handler is required to pick up and properly dispose of any dog deposits in the dog relief area.

9. It is the guest’s responsibility to confirm with the Front Desk as to the locations outside of the guest’s room/suite where the dog is permitted. A dog is not allowed in public areas, including but not limited to: restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

10. . Certain dog breeds have a reputation for being more aggressive than others. For the safety of all guests, these breeds are not allowed on property. Dog breeds may include, but are not limited to: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario (other dog breeds at discretion of Management). Any dog, regardless of breed, that shows aggression will be asked to be removed from the property.

11. A dog will not be permitted to disturb other guests. Aggressive behavior, even for breeds not listed as a Non-Permitted Dog Breed, will not be permitted to stay on property. Excessive barking will result in the owner of the pet needing to find proper accommodations for their dog, not on Westgate premises.

12. . Any restrictions set forth herein including limitations on size, breed or amount of dogs an individual can have or a location where a dog can be present with its owner or handler referenced herein only apply to pets and not service animals.

13. For Harbour Beach Resort Only: Harbour Beach Resort does not accept pets. No animals, pets or dogs are permitted on property. Service animals are permitted with strict pre-authorization from resort management. Emotional support animals are not considered service animals under ADA titles I and II and will not be permitted.

14. Failure to comply with any and all items stated within the Dog Friendly Policy will result in the requirement for the guest to immediately remove any pet from the resort, up to and including immediate cancelation of reservation and forfeiture of Security Deposit. Furthermore, all penalty policies under the Westgate Resorts Terms & Conditions will apply.

Service Animal Policy:

1. Dogs and certain miniature horses (height 24-34 inches, weight between 70 & 100 pounds) are eligible to be recognized as service animals under Titles II and III of the ADA.

2. A service animal is a dog or a miniature horse that is individually trained to do work or perform tasks for the benefit of a person with a disability. Examples of such work or tasks include guiding people who are visually impaired, alerting people who have hearing loss or are considered deaf, pulling a wheelchair, alerting or protecting a person having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a service animal has been trained to provide must be directly related to the person’s disability. Animals whose sole function is to provide comfort or emotional support may not qualify as service animals under the ADA.

3. Generally, Title II and Title III entities must permit service animals to accompany people with disabilities in all areas where members of the public are normally allowed to go. For example, in the hotel it would be inappropriate to exclude a service animal from common areas such as dining rooms. However, it may be appropriate to exclude a service animal from kitchen areas where the animal’s presence may compromise a sanitary environment for food preparation.

4. Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

5. When it is not obvious what service an animal provides, only limited inquiries are allowed. Team members may ask two questions: (a) is the dog/miniature horse a service animal required because of a disability? and (b) what work or task has the dog/miniature horse been trained to perform? Team Members cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the service animal, or ask that the service animal demonstrate its ability to perform the work or task. Also, when the animal’s service is open and obvious, a Team Member should refrain from any inquiry.

6. . A person with a disability cannot be asked to remove the service animal from property unless: (a) The service animal is out of control and the handler does not take effective action to control it. (b) When it is determined that the animal’s behavior poses a direct threat to the health or safety of others. (c) The service animal is not housebroken. When there is a legitimate reason to ask that a service animal be removed, team members must offer the person with the disability the opportunity to obtain the goods or services without the animal’s presence.

7. The mandatory cleaning fee is waived for service animals. Damage caused by a person with a disability or their service animal will be charged according to the hotel’s standard procedures.

8. Team Members are not required to provide care or food for a service animal.

Smoking / Drug-Free Zone Policy:

All of our rooms are non-smoking and any guests found to have been smoking, vaping, or using an e-cigarette in the room will be assessed a fee for additional cleaning. All of our Resorts are private property and deemed drug-free zones, and therefore do not allow the use or possession of illegal drugs and/or marijuana on property, regardless of state legalization laws on recreational or medical use. Persons found to be in violation of this Policy may be subject to applicable Trespass laws. This policy applies to any and all on Westgate Resorts' owned and operated properties. The company expects that these individuals will comply with all provisions of this policy. Where Federal and/or State law or rules differ, the company will abide by the applicable standard.

Weapons Policy:

Resort premises are private property. The safety and security of our guests, visitors, vendors, and associates is of utmost importance to Westgate Resorts. This policy is designed for the protection of our guests, visitors, vendors, and associates, and pertains to the presence of weapons on premises owned and/or operated by Westgate Resorts. Any and all weapons, including but not limited to, firearms, knives, and/or explosives, concealed or not concealed, with or without a concealed weapon(s) permit, are not permitted by any person and/or for any reason except as expressly detailed here on any and all premises owned and/or operated by Westgate Resorts. What constitutes a weapon will be determined by Westgate Resorts in its sole and absolute discretion. Sworn, on-duty State and Federal law enforcement officers whose agency has jurisdiction at the applicable premises, and military personnel, may carry any weapon. Resort Associates may carry a weapon with express written permission or as part of their assigned duties. Shotguns are permitted at Westgate River Ranch Resort for the sole and express use at the Trap & Skeet Range. Any and all persons who possess a weapon on premises either as permitted or in violation of this Policy must follow all applicable Federal, State, and local laws with respect to that weapon. Persons found to be in violation of this Policy may be subject to applicable Trespass laws. This policy applies to any and all on Westgate Resorts’ owned and operated properties. The company expects that these individuals will comply with all provisions of this policy. Where Federal and/or State law or rules differ, the company will abide by the applicable standard.

Taxes and Fees:

Purchaser is responsible for any and all taxes, fees, and/or other government and/or airport-imposed charges. End user is responsible for any and all outstanding charges and fees incurred before, during, or after their stay, including but not limited to tips, gratuities, meals, beverages, alcohol, and/or transportation costs except transportation to Premiere Owner Event packages and Cruise Owner Event packages; transportation to and from port will be provided by Westgate Resorts' or an affiliated transportation company. Any travel date cancellation/change within 7 days of arrival will result in a $25 service fee. Any travel date cancellation/changes made within 72 hours of arrival are subject to a $25 service fee plus the first night’s room rate at the standard, non-promotional rate.

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